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Home / Course Grid 2 / Sales Techniques / Managing Effective Customer Relations and Striving Towards Excellence

Managing Effective Customer Relations and Striving Towards Excellence

The programme is aimed at all staff who are involved in working with internal or external customers. Scroll down to view a brief course description and list of key modules. Please contact us if you would like more information.

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  • Duration 1 day
  • Skill Level Professional
  • Lectures 7 lessons
  • Enrolled 103 students
103 students
  • Overview
  • Curriculum
  • Instructor

The programme is aimed at all staff who are involved in working with internal or external customers. We look at how to identify customer needs, managing change and improve performance.

  • Course Foci
    • Planning professional relationship
    • Looking at personal and past performance
    • Listening skills
    • Maximising performance
    • Setting the seeds for future success
    • Identifying and matching customer needs
    • Solving problems for clients

Instructor

User Avatar Paul Murray
BIO NEEDED
£699.00

Contact Us

Email: paulmurray6b@hotmail.com
Phone: 07710117212
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