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Home / Course Grid 2 / Team Building / Managing Conflict Within the Team or With Clients

Managing Conflict Within the Team or With Clients

This course will look at aspects of law and conflict; how to deal with conflict and dissipate conflict within your team. Scroll down to view a brief course description and list of key modules. Please contact us if you would like more information.

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  • Duration 1 day
  • Skill Level Professional
  • Lectures 9 lessons
  • Enrolled 314 students
314 students
  • Overview
  • Curriculum
  • Instructor

This course will look at how conflict can appear from nowhere. We will look at aspects of law and conflict; how to deal with conflict and dissipate conflict within your team.

  • Course Foci
    • Manifestations of conflict
    • What triggers your conflict markers
    • Conflict and the law
    • Managing your conflict and techniques of control
    • Identifying conflict within the team
    • De-escalating conflict
    • Tactics to deal with anticipated conflict
    • How to ensure win / win scenarios
    • Managing effective customer relations and striving towards excellence

Instructor

User Avatar Paul Murray
BIO NEEDED
£699.00

Contact Us

Email: paulmurray6b@hotmail.com
Phone: 07710117212
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