Managing Underperformance Within the Team
This course will help you have difficult conversations, help you measure performance and agreeing on future performance. Scroll down to view a brief course description and list of key modules. Please contact us if you would like more information.
Underperformance can be a fantastic opportunity to develop yourself and your team, but it needs to be managed in the right way to ensure you fully understand and leverage the opportunity. This course will help you have difficult conversations, help you measure performance and agreeing on future performance.
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Course Foci
- How to identify underperformance
- Understanding KPI’s and underperformance
- Measuring and recording underperformance
- When should you act on underperformance
- Setting up an action plan to address underperformance
- Getting agreement for future performance
- Consequence management (what to do when it still doesn’t work)
- Taking underperformance to the next level
Instructor
£699.00